Should you appeal? Find out how I can help you. You can also reach out to me for FREE information and advice.
CHC Consultancy
How I can help
At Jane's Healthcare Ltd, I understand that taking on NHS Continuing Healthcare (CHC) can feel overwhelming. You don't have to face this journey alone. I offer expert guidance, advocacy, and CHC consultancy services for individuals, families, professionals, and organisations across Bexley, Abbey Wood, South East London, and throughout the UK. Whether you're just beginning the process of seeking CHC funding, facing a challenging funding decision, or require ongoing support, I provide free advice calls, in-depth assessments, appeals management, and mental capacity evaluations, all delivered with empathy, clarity, and a commitment to your best interests.
The Process at a Glance
- Submit an Enquiry: Free and confidential.
- I Call You: Assess eligibility and options.
- Funding Application: Evidence collection and representation.
- Outcome: Supported CHC assessment and claim progression.
Enquire with me today
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FREE Information & Advice
I offer comprehensive resources to help families and professionals understand NHS Continuing Healthcare (CHC).
Consultancy Services
I provide specialist CHC consultancy for individuals, professionals, and organisations, ensuring a seamless experience throughout the funding application process.
Advocacy Services
I offer professional representation during CHC assessments, ensuring that your voice is heard.
Expert CHC Services
For individuals assessed as ‘not eligible' for CHC, I provide a thorough review of the eligibility decision, Decision Support Tool (DST), and reports, along with an in-depth written analysis.
Review Services
For those already eligible for CHC, I assist with 3-month and annual reviews, offering representation at meetings.
Appeal Management Services
As part of my CHC consultancy services, I offer full or staged support for appealing CHC rejections, ensuring a comprehensive approach to your case.
NHS Complaint Service
For issues that remain unresolved through CHC appeals, I provide assistance with written complaints and can escalate matters to the Ombudsman if necessary.
Mental Capacity Assessments
I conduct independent assessments under the Mental Capacity Act 2005, including: Standard Mental Capacity Assessment and COP3 Mental Capacity Assessment.
Claims Nurse Assessments
I perform insurance-based assessments for health-related claims, visiting claimants to assess evidence and report to the insurer.
Prices
Free Information & Advice
Tier 1: Free Advice Call
A 30-minute phone consultation with a CHC specialist, providing guidance on eligibility, assessments, appeals, and next steps. Cost: Free.
Tier 2: Free Resources
Downloadable guides and checklists, alongside local information for Bexley and SE London. Cost: Free.
Consultancy Services
For Families & Individuals:
- Case Review & Analysis: Detailed review of medical records and reports.
- Appeals Preparation: Assistance with Local Resolution Meetings or Independent Review Panels (IRPs).
- Ongoing Case Management: Customisable support packages tailored to your needs.
For Care Providers:
- Staff Training: Focused on eligibility, advocacy, and best practices.
- Complex Case Consultancy: Expert guidance on challenging cases.
- Documentation Audits: Ensuring compliance with NHS standards.
For Legal & Financial Advisors:
- Expert Reports for Legal Cases: Providing clarity in legal matters.
- Strategic Case Advice: Tailored advice for effective case handling.
Advocacy Services
Checklist Advocacy
Support during the initial screening stage. Cost: £1,800 + VAT.
Assessment Advocacy
Full support during formal CHC assessments. Cost: £3,000 + VAT.
Assessment Advocacy with Evidence Review
Includes care record review and improvement advice. Cost: £4,000 + VAT.
Expert CHC Service
Decision Support Tool (DST), and reports, along with an in-depth written analysis. Cost: £1,200 + VAT.
Review Services
Lite Service
£1,400 + VAT
Full Service
£2,000 + VAT
Appeal Management
Full Appeal Management
End-to-end handling of the appeal process.
Bespoke Appeal Management
Step-by-step engagement charged at £200/hour, agreed in advance.
NHS Complaint Service
Charged at £200/hour, plus travel at £60/hour and £0.45/mile.
Mental Capacity Assessments
Standard Mental Capacity Assessment
Covers decision-specific evaluations, starting from £400 + VAT (+ £20/hour travel).
COP3 Mental Capacity Assessment
For Court of Protection deputyship (Finance or Health). Cost: £480 + VAT.
Claims Nurse Assessments
Cost: £700
Frequently Asked Questions
Can I get advice for a relative who is already in a care home?
I provide advice and consultancy services tailored for individuals in care homes. If your relative is currently receiving care and you believe they may need assistance with NHS Continuing Healthcare (CHC) funding, I can help you understand their options, assess eligibility, and navigate the application process. My aim is to ensure that your loved one receives the care and funding they are entitled to.
Is your CHC Advisory independent from the NHS?
Yes, my service is completely independent from the NHS. While I have extensive knowledge of NHS regulations and procedures regarding Continuing Healthcare, I operate as a private consultancy. This means I can provide unbiased guidance and advocacy to help you navigate the complexities of the CHC process without any affiliation to NHS decision-making.
What is included in the free advice call?
The free advice call includes a 30-minute consultation with a CHC specialist to discuss eligibility, assessments, and next steps.
What are the costs associated with your advocacy services?
Advocacy services range from £1,800 for checklist advocacy to £4,000 for assessment advocacy with evidence review.
Do you provide support for appealing CHC rejections?
Yes, we offer full and bespoke appeal management services to assist with CHC rejections.
What types of mental capacity assessments do you conduct?
We offer standard mental capacity assessments and COP3 assessments for Court of Protection deputyship.
Can you help with complaints regarding CHC?
Yes, we assist with written complaints and can escalate issues to the Ombudsman if necessary.
Do you assist with retrospective CHC claims?
Yes, I do assist with retrospective CHC claims. If you believe that your relative may have been eligible for NHS Continuing Healthcare in the past but was not granted it, I can help you review their case and guide you through the process of making a retrospective claim. This involves analysing past assessments and advocating on your behalf to ensure that you receive any funding that may have been overlooked.
Contact Janes Healthcare
For CHC consultancy or to schedule an appointment, please call or email. I look forward to assisting you with your CHC needs.
07525 483 285 enquiries@janeshealthcare.co.uk
For a personal consultation, please visit my office located at 150 Crane Court, 3 Wagtail Walk, SE2 9FD.
Operating hours are Monday–Friday from 9am–5pm and Saturday from 10am–4pm.
Let's work together to ensure you or your loved one receives the care and funding you need.
Jane's Healthcare Ltd is registered as a limited company in England and Wales under company number 15838576.